A good travel agency should do more than send a price. It should help you compare suitable options, understand the terms, organise documents and know whom to contact when plans change. Use this practical checklist before choosing a travel partner in Delhi.
1. Check what the agency actually handles
Confirm whether the team can assist with your full itinerary or only one part of it. Depending on your trip, you may need domestic or international flights, hotels, holiday planning, visa-document guidance or coordinated travel for a group.
Ask for a clear explanation of what is included, what is handled by third-party providers and what remains your responsibility.
2. Ask for a transparent price breakdown
Compare the total payable amount, not just the headline fare. Ask about taxes, baggage, seat selection, hotel cancellation rules, payment deadlines and any service fees before confirming.
Airfares and hotel rates can change until a booking is confirmed. Request written confirmation of the itinerary, fare conditions and refund rules.
3. Confirm support before and after booking
Ask how you can reach the team if a flight time changes, a connection is missed or you need to modify a hotel booking. Know the operating hours and the process for urgent requests.
Keep airline, hotel and booking reference numbers accessible. For time-sensitive changes, the airline or hotel may need to make the final decision.
4. Review visa information carefully
Visa requirements depend on nationality, passport type, destination, transit route and travel purpose. Check current requirements with the destination country's official immigration website or embassy before booking non-refundable travel.
A travel agency may help organise documents, but no agency should promise a visa approval that is decided by an embassy or immigration authority.
5. Compare options that fit your trip
The cheapest itinerary is not always the best value. Consider layover length, airport changes, baggage allowance, arrival time, hotel location and cancellation flexibility.
For family trips, business travel or senior travellers, a simpler itinerary may be worth more than a small saving.
6. Get the details in writing
Before paying, review passenger names, dates, routes, room types, inclusions, cancellation terms and the payment recipient. Save receipts and all booking confirmations.
Never share an OTP, card PIN or banking password with a booking agent. Use secure payment methods and verify unusual payment requests independently.
A simple pre-booking checklist
Use this checklist before you confirm any trip.
- Written itinerary and total cost received
- Fare and cancellation rules understood
- Passport validity and visa requirements checked
- Baggage and hotel inclusions confirmed
- Support contact and booking references saved
- Payment recipient verified and receipt retained
Plan your next trip with Journey Genie
Journey Genie helps travellers enquire about flights, hotels, holiday packages and visa assistance. Share your dates, destination, traveller count and preferences so the team can help you explore suitable options. Availability, prices and approvals depend on the relevant travel provider or authority.